WWD RETAIL 2020 FORUM: The New Store Experience

Given the competitive forces at work in today’s market, retailers must find new ways to attract and engage consumers and inspire their loyalty. They must create differentiated experiences that cannot be duplicated online or even elsewhere in store. At this second annual WWD Forum, themed “A New Store Experience,” we will look at innovations that can transform shopping for fashion, footwear, and beauty products:

* Consumer: An in-depth look at attitudinal and behavioral shifts – and implications for the future of retail

* Retail: Ideas for transforming physical spaces to create differentiated shopping experiences

* Technology: Breakthroughs for brick-and mortar environments and how to prioritize your technology investments

* Brand: Perspective from established and emerging brands on the role and influence of physical retail on growth



7:30 – 8:30 am // Registration & Breakfast
8:30 – 10:45 am // Session I
10:45 – 11:15 am // Networking Break
11:15 am – 12:45 pm // Session II
12:45 – 2:15 pm // Lunch
2:15 – 4:00 pm // Session III
4:00 – 5:00 pm // Wine Reception

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What we're talking about


Who Is Speaking?

  • John BallayKnot Standard
  • Barry BeckBluemercury Inc.
  • Celeste Burgoynelululemon athletica
  • Eric DaytonAskov Finlayson
  • Shyam GidumalEY
  • Lucie GreeneJ. Walter Thompson
  • Ari HoffmanScotch & Soda
  • Shelley E. KohanRetailNext Inc.
  • Susie McCabeUNDER ARMOUR
  • Rachel ShechtmanSTORY
  • Asako ShimazakiMUJI
  • Samantha Wasserby CHLOE

Past Attendees

Past Editorial Coverage

  • VF Corp.'s Brendan Sullivan Says In-store Experience Tied to Brand Success

    Brendan Sullivan, vice president of direct to consumer at VF Corp., thinks that the in-store experience is critical to a brandu2019s success u2014 on and off-line.

  • Rebecca Minkoff's Uri Minkoff on Disrupting the In-Store Experience

    Uri Minkoff, chief executive officer at Rebecca Minkoff, said that apparel sales in the brandu2019s freestanding stores are three times higher than originally anticipated.

  • SoulCycle's Community of Cool

    The mission of SoulCycle u2014 which has gained a cult following, especially within in the fashion and beauty industries u2014 is to change peopleu2019s relationship with exercise.


Event Sponsors

Sponsorship opportunities provide direct access to the most influential executives in the industry through high-profile brand visibility and interaction, plus targeted networking. Sponsorship opportunities are limited and can be highly customized to meet your marketing objectives.   For more information on sponsoring, please contact Amanda Smith at asmith@fairchildfashion.com

What People Are Saying

  • u201cThe 20/20 Real Estate Summit is truly one of those rare opportunities where you get together a large number of leaders in the industry and engage together in whatu2019s happening now and next for our brands. The time spent is fast-paced, insightful, and allows one to engage at a deeper level with the brand presenters. The consistent dialogue, last year, around the use of technology in cross-merchandising between brick and mortar and digital along with innovations in customer engagement through these channels was of key importance. It is where our minds need to be right now and I look forward to another engaging event this year. Thank you.u201d

    - Victoriau2019s Secret PINK

  • The WWD Retail Summit was a comprehensive, insightful and ground breaking program. Many thanks to the entire team and look forward to the next one.

    - Origins & Darphin

  • Great energy and insightful topics.

    - NIKE

  • Had a wonderful time and appreciated the opportunity to reflect and connect!

    - L'Occitane

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